Error 1075: The dependency service does not exist or has been marked for deletion

Posted on November 2nd, 2011 | by admin |


In this article I will show you how to deal with Error 1075 while starting Print Spooler service (but, actually, this method will work for similar problem with any service. This error can occur in any operating system – Windows XP, Windows Vista, or Windows 7 – and instructions will be near the same with some minor differences. Here what you will see when you will try to start Print Spooler from Services:

Error 1075: The dependency service does not exist or has been marked for deletion

The message states:

Services.
[Yellow Alert Sign] Windows could not start the Print Spooler service on Local Computer.
Error 1075: The dependency service does not exist or has been marked for deletion.

And pretty much the same message will display if you try to start Print Spooler from command prompt.

Print Spooler Fix Wizard can fix error 1075. Download software from CNET.com:

Get it from CNET Download.com!

Manual Solution – Remove Third-Party Dependency

And following the tradition I give you manual solution of this problem for free. At the beginning I need to mention that registry tweaks and .spl file cleaning won’t help you in this case. First thing you need too look at is the list of dependencies of Print Spooler service – you can do it in three ways:

1) Lookup service configuration using special command: sc qc spooler

Here is the result:

spooler service configuration

As you see there are two lines under “DEPENDENCIES”:

  • RPCSS – Remote Procedure Call (usually always working)
  • http – http Service (rarely has any problems)

But in your case you can see additional service (for example: LexBce – Lexmark printers service that usually cause problems of such a kind). You need to remove this service from dependencies list using one of the rest two methods of checking and editing dependencies:

2) Go to the Windows Registry Editor (press “Win” + “R” buttons and type “regedit” without quotes)

In Registry Editor locate Spooler key (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Spooler) and find “DependOnService” parameter.

dependonservice parameter

Double-click on it and in the list remove third party service (any service other than RPCSS and Http).

remove addditional dependency

3) Third-way to do the same (to check if editing the registry brought the result) is to go to Services by pressing “Win” + “R” buttons and typing “services.msc” command without quotes. Locate Print Spooler service and double-click on it. Go to Dependencies tab and see what services are listed there.

Mention: To apply changes to registry you need to reboot your PC.

Manual Solution – Resetting WMI

Other method in case you can’t see any third party services print spooler depend on here is rather simple but effective method resetting WMI (Windows Management Instrumentation).

1) Got to Command Prompt

Windows XP: press “Win” + “R” buttons and type “cmd” and press “Enter”
Windows Vista/7: click “Start” in search field type “cmd” without quotes and wait until you will see black cmd icon. Right-click on it and choose “Run as Administrator”.

2) Using Command line rebuild WMI. To do this type three command one by one pressing “Enter” after each line:

net stop winmgmt
ren %windir%\System32\Wbem\Repository Repository_old
net start winmgmt

(These commands are the same for all operating systems.)

3) Repair the repository:

If you have Windows XP type:

rundll32 wbemupgd, UpgradeRepository

If you have Windows Vista/Windows 7 type:

winmgmt /salvagerepository

Mention: To apply changes to WMI setting you need to reboot your PC.

If you still unable to fix error 1075 use Print Spooler Fix Utility or ask our support for help:

Get it from CNET Download.com!

Alexey AbalmasovAbout Alexey Abalmasov

Post is written by Alexey Abalmasov who is a technology blogger, tech support specialist and simply an IT guy. I have 5 year expertise in solving certain problems with Windows OS as well as removing viruses. You can follow me on Twitter or on Facebook

  1. 6 Responses to “Error 1075: The dependency service does not exist or has been marked for deletion”

  2. By rob on Dec 9, 2011 | Reply

    Nice website, good info.. but your tool is full of malware (back door trojans)

  3. By admin on Dec 10, 2011 | Reply

    Please, tell me what Antivirus detects our tool. Tool is approved on CNET and is clean according to VirusTotal. This is surely a false positive.

  4. By rob on Dec 12, 2011 | Reply

    These hits came back when our security dep ran the file for me.

    Byte hero: Trojan.BAckdoor.Gen.a
    DrWeb: Adware.InstallCore.8
    esafe:Win32.Trojan
    NOD32: A variant of Win32/Installcore.D

  5. By admin on Dec 12, 2011 | Reply

    Well, here are the reports:

    http://www.virustotal.com/file-scan/report.html?id=447e0da87ca051d8176c7faa5b0b4722ed69c46f188635ee19b38c171d159236-1323708750
    http://www.virustotal.com/file-scan/report.html?id=c22a904bd21698cf4b67139f29f70bf769fd7d54baa408141002ced07ca28208-1323708867

    None of antiviruses including mentioned by you detect tools as malicious. I will make my own testing on real machine with trial versions of those antiviruses you mentioned to be 100% sure. BTW, were instructions on the website helpful?

  6. By rob on Dec 13, 2011 | Reply

    Not sure what is goin on then, but as long as it gets tagged I cannot use it so I will do it manually. The site is very helpful and has fileld some gaps intwhat I allready learned the hardway the past year ;)
    However perhaps you know where to look for this particular isue I have.
    Some computers are starting to have problems installing printers, specifically the printer driver ( HP Universal PCL5) They can install the driver baked into windows , but not the HP one. Not even if it is stored locally. As a result adding a (network) printer fails. Usual suspects hav ebeen addressed and seem to not make any difference. I cleaned the reg, cleaned the 3 folder. tried to install on local port fisrt, tired using printer mgmt insteat, even just adding the driver ( without adding a printer). Using the install package of the HP driver fails as well, for traditional and dynamic mode.
    I still say there is a printspool error somewhere, but I cannot pinpoint it exactly.
    A few highlights from the eventviewer: Add printer connection, spooler operation failed. Event ID 851/ event ID 215 , errors 0x3 and 0x80070057

    any suggestions?

  7. By Taylor on Apr 23, 2012 | Reply

    Thanks for the info. Deleting the 3rd party dependencies in the registry fixed my problem. Very helpful.

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